Cannot access 2025 TurboTax download

I have d/l TurboTax 2025, have Windows 11.  I cannot access the download.  I have shut off both virus scans, tried right click on "run as administrator", tried everything that I have seen posted to solve the issue.  Nothing worked.  It comes up with a TurboTax error that says "looks like we've run into an error".  I paid for the d/l, but wound up doing the taxes online (I haven't filed them yet).  My delimma...I don't want to have to pay for TurboTax twice.  Anyone have any suggestions?