I have been a TurboTax desktop user for 30+ years and never had this problem.
The only way for you to get reimbursed or get the charge cancelled is to contact TurboTax support.
You will need to contact TurboTax support for the problem. Use the key words Billing Issue
Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)
