Sorry, no luck. This is pretty frustrating.
Regarding the instructions referred to in the last post:
- First, sign out of your account (otherwise, you'll be thrown into a loop in step 2).
- Go to our Let's get you signed in page.
- Enter your email address, phone number, or user ID.
- We'll send a code to either your email address or your phone. Enter the code we've sent you.
- We'll show you a list of your accounts. Select the one you want to sign in to.
Once I pass step 4, I get right into my main dashboard. There is no list of accounts. When I access my account info, I see only one user ID, which is the same as my email address. There is no clear way to add another user ID using the same email address.
