Who is "they?" Did you choose Live Full Service? No one in the user forum has connections to the "Live" experts. If you have a Live expert you need to contact them yourself.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...
Or did you mean something else?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
