If TurboTax is not letting you continue on to e-file, here are a few more steps you can try to complete the filing of your return:
- Log out of your TurboTax program, close the browser completely and then log back in.
- Temporarily turn off your firewall or anti-virus software that may block the transmission.
- If you are logged in multiple times on different computers, make sure you are only logged in in one place.
- Make sure you have a stable internet connection.
- Restart your computer in case there are lingering software conflicts.
- Try using an incognito or private window to sign in to bypass any cached issues.
- Make sure you have run all updates if you are using a desktop version of TurboTax. To do this, you can click on "Online" in the black bar across your TurboTax screen and select "Check for Updates".
It is possible that you may have a temporary server issue. Try again at a different time if none of these steps help.
The IRS officially started accepting e-filed returns today (January 26, 2026).
Click here to contact Turbo Tax for assistance.
Click here for Why can't I e-file my return?
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