You are not required to use expert assistance. If you selected live assistance by accident you can remove it. Follow the steps below.
You can clear your return and start over as long as you haven’t paid yet. After clearing your return, you can select the TurboTax product that best suits your needs.
If you started in a different TurboTax product but added TurboTax Live
You can remove TurboTax Live as long as you haven't used the Tax Expert feature. Here's what to do:
- With your tax return open, select File.
- Proceed through the screens until you reach the Just a few steps left... screen, then select Start or Revisit next to Step 1: Review Your Order.
- On the order summary screen, select Downgrade.
Please see How do I remove TurboTax Live?, for details.
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