For years I have used downloaded to desktop for years. For 2025 I selected the online version, Once downloaded, it did not give an option to transfer 2024 and viewed me as a new customer and prompted fill all my info, I had to go back and reinstall and select desktop to transfer 2024. There should be an explanation that if you have not used on-line previously to select desktop first or do a fix that would allow on-line to do a transfer.
