CatinaT1
Employee Tax Expert

Get your taxes done using TurboTax

This is what I'm finding.

 

You can turn off the "opt-in" 2-step verification and switch to an authenticator, but you cannot completely remove a phone number from your account's "Multi-Factor Authentication" (MFA) safety net.

 

If you are already logged into TurboTax:

  1. Look at the sidebar menu on the left (you may need to scroll down).
  2. Select Intuit Account.
  3. On the "Welcome" screen, select Sign-in & security.
  4. Find the section labeled 2-step verification.
  5. Toggle the switch to Off.
  6. Enter your password to confirm. This stops the "every time" login codes.

 

To switch to an Authenticator App (like Google Authenticator or Authy).

  1. In the same Sign-in & security menu, select Authenticator.
  2. Follow the prompts to set up your app.
  3. Once the app is verified, it becomes your primary way to get codes, effectively "removing" the phone number's role in the 2FA process.

 

 

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