The amount of time wasted on this today is unacceptable. Including 2.25 hrs with 100% worthless 'customer support'. We literally made ZERO progress. Mind-blowing the ineptitude. I'll be trying your suggestion tomorrow. I wish they would pay me for the time I've spent just trying to download the software I paid for. And the kicker - when I called, they had zero record of me purchasing their product even though I gave them an order number and it had already been deducted from my bank account. Way to go TT!
