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@egaryellis 

 

Desktop software   (MAC or Windows)?   Or Online software?

 

IF "Online" software, log off and try a different browser

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IF Desktop, make sure all your Computer Operating System updates are fully installed, and make sure you reboot even if your OS appears to be up-to-date.

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If it's still a problem, wait until after the 21 Jan software update to try again. (might end up being 22 Jan). 

If Desktop you do need to make sure you run the next TTX update before trying again.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*