CatinaT1
Employee Tax Expert

Get your taxes done using TurboTax

To update this, you have to bypass the standard login screen. Check if you have a backup verification method enabled.

 

  1. On the screen asking for the code, select the small blue link that says Try something else.
  2. If you see an option for Email, select it. You can receive the code via your verified email address.
  3. Once logged in, go immediately to Intuit Account > Sign in & Security and update your Phone section with the new number.

If that doesn't work you will have to do a manual review by the Intuit security team to verify your identity.

 

Go to this link, Intuit Account Recovery Request. You will need a high-quality photo of your Driver’s License, State ID, or Passport. You will select that you are updating your Phone Number.

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