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Get your taxes done using TurboTax
You received an email with a rejection message or rejection code. We cannot see your email. Most rejections are for AGI, which you only need in order to e-file. E-filing is permanently closed for 2024 returns so AGI does not matter now. The return can only be filed by mail. Print it, sign and date it in ink, and mail it in.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.