You seem to have an Advantage auto renew account. They don't know you only have Windows 10 and haven't upgraded to Windows 11. Did you get charged the $70 for Deluxe that you can't use? Here's a couple links that might interest you.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/download-products/end-support-windows-8-...
See the last paragraph on this one if you got the 2025 download but can't use it. They have a special offer
https://ttlc.intuit.com/community/articles/community-news-announcements/turbotax-windows-10-desktop-...
