@user17597590908 wrote:
Subject: Long-time Business User — TurboTax CD/Download Discontinuation Is Unacceptable
I am the owner of multiple businesses employing hundreds of people, and both I and many of my employees have been long-time, loyal TurboTax users.
We’ve continued to use the downloadable/CD version for years, despite having reported numerous calculation and logic errors back to Intuit for correction.
Now, hearing that Intuit plans to discontinue the downloadable version is the final straw.
Many of us rely on Windows 10 systems for business-critical functions that simply aren’t compatible with Windows 11. Eliminating the downloadable version would not only disrupt our workflow but effectively lock out thousands of paying customers who cannot migrate to cloud-based versions for technical or security reasons.
If Intuit refuses to reverse this decision, we will be:
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Writing our congressional representatives to raise awareness of how this harms small businesses and consumers.
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Organizing a boycott not only of TurboTax but of all Intuit products.
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Engaging with media outlets (print, TV, and online) that would undoubtedly highlight how TurboTax is abandoning its most faithful, long-term customers.
Intuit built its reputation on empowering users with flexible, reliable tools. Please reconsider this misguided policy before you permanently lose your most loyal base.
TurboTax is NOT discontinuing the 2025 desktop edition software.
