if what @VolvoGirl suggest doesn't work, you'll need to contact support. However, I'm guessing that what they'll tell you to do is to completely uninstall reboot and reinstall each year one by one. sometimes reinstalling over the old version doesn't result in a corrupt file be overwritten. Yes, there is a registry key for the state for each year by is like 30+ characters that vary. uninstalling should delete the registry key if that's what causing the problem. just deleting it?
HKLM\software\intuit\TY##\perstates\
