@Harmening Multiple users have posted to this thread, so it is hard to know what "same thing" happened to you. If that "same thing" is that your Mac's OS is too old to meet the system requirements for 2024 desktop download software, this thread already has the remedies:
If you want to use TurboTax and your computer does not meet the system requirements and cannot be updated, your choice is to use online software instead.
If you already purchased the software and cannot use it, seek a refund:
To request a refund for a TT product
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
You cannot use the license code for desktop software to pay for using online TurboTax.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
