@carolp03
IF Windows computer...you can try the manual update (it takes a while, so be patient):
Manually Update TurboTax for Windows Software
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But if that doesn't work, and you have checked to ensure your W10/W11 OS updates are fully installed.......then a few folks have found that a full uninstall/reinstall of the TTX software was required for them to get it working (Make sure you have your installation code handy).
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
