Sorry--you are asking about this in the wrong place. This is the user forum where we answer tax questions and help with navigating the TT software. We have nothing to do with the tax prep training, nor does anyone in this forum have the ability to "reset" anything.
Try this link:
https://academy.intuit.com/programs?domain=taxAndBookkeeping
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
