TurboTax does not import the 1099 forms that you see when you sign in to your E-Trade account. E-Trade has to create a special import file for TurboTax to get the information from. There could be something wrong with the import file even if everything looks fine when you sign in to your account. If there is a problem with the import files that E-Trade creates it would be likely to affect all TurboTax users.
TurboTax support is closed today (Labor Day). You can call tomorrow. See the following link.
How do I contact TurboTax?
