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Get your taxes done using TurboTax
"One more question...someone at the can IRS along the way said that our original return was never received so the amended return will also be rejected. How do I prove that the original was already sent through TT and subsequently rejected in order for my mailed in amended return to be processed without further delay?"
Wait.....the plot just thickened. The above is the first time in this thread that you mentioned amending your own return. You only mentioned amending your son's return. When your own e-file was rejected, you should have simply printed out the return and mailed the original return so that the IRS would sort out the duplicate use of your son's SSN. Now you are talking about your own "amended" return. Did you do something to change your original tax return --- the rejected one -- and mail the IRS an amended return on a Form 1040X? If so, that is a huge part of the problem. You should never use amending -- or a 1040X -- for a rejected tax return. You only use amending for a return that has been accepted and fully processed, but that had mistakes or missing information.
If you mailed in a 1040X -- and the IRS has never received an original tax return from you -- that is why they are saying you did not file a tax return. You need to send in an original tax return----exactly like the one that was rejected -- that claims your son as a dependent. When you "amended" did you save the original one as a pdf? Can you print that one out to file by mail?