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Are you sure you are looking at the "employer's" EIN......it's 9 digits with a hyphen after the first two,

 

...the XXX's before the last four digits is usually your own SSN, and you know that already.

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Don't try to upload form a picture or PDF file...just enter the W-2 form manually, by typing it in yourself...and when entering your own SSN, don't enter the xxx's on the actual form, use your full SSN

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*