When did you file 2023? Did you mail or efile? Did you get a letter from the state? What exactly does the letter say?
I searched and didn't find any other posts reporting that Kansas didn't subtract SS. Maybe your Social Security got entered on the wrong federal line. Do you have a taxable amount on federal 1040 line 6b? Check your schedule S and see if the amount on 1040 6b is really missing. And if it was missing on your copy you would have had the tax due when you filed and not a refund. If it was missing they wouldn't add it in again and say you owe more. If anything they would add it to S and increase your refund. So where is it showing up as taxable on the state? There must be another reason why they changed your return to a tax due. I would call the state again and try asking someone else there.
And your original post doesn't quite make sense to me. I struggled to understand what happened and how to write this up. Hope my post makes sense. I know my post is probably not clear, maybe someone else will understand what I'm trying to say and unravel it.
I would call support and see what they say about it. How to Contact Turbo Tax
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...
This post is older but might help. It's the only Kansas post I could find.
https://ttlc.intuit.com/community/state-taxes/discussion/is-there-not-social-security-modification-o...
