Get your taxes done using TurboTax

Sorry, but no and no.   Desktop TurboTax can only be installed on a PC or Mac, and is not interchangeable with Online TurboTax.   You should be able to get a refund, however, if you can't use it.   If the place you bought it from won't refund it, then you can use this refund webpage if you bought it from TurboTax or an authorized retailer:

 

FAQ:  How do I request a refund for my TurboTax product?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...