The TurboTax online editions are only for tax year 2024 and cannot be changed.
The 2023 TurboTax program is only available as desktop software that is installed on a personal computer (Windows or Mac)
Go to this website to purchase and download one of the 2023 desktop editions - https://turbotax.intuit.com/personal-taxes/past-years-products/
See this TurboTax support FAQ for installing the desktop software with the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
What did you purchase and when?
