Get your taxes done using TurboTax

This is mainly a user community forum, not a direct route to TurboTax Support.   We can tell you some things to check.   First, you need to be sure your return was successfully filed.

 

First of all, it depends on how you filed; i.e., whether it was by efile or by printing and mailing a paper return.  

 

If you efiled, double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.    Does the status say accepted, rejected, printed, started, ready to mail, or something else?  


If that showed it was accepted, (or if you mailed a paper return), you can use the "Where's My Refund" tool at the IRS website below to monitor the status of your Federal refund. 

https://www.irs.gov/wheres-my-refund

 

Here are some tips when using the IRS "Where's My Refund" tool:

 

  • If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.   If you mailed a paper return, it won't show up in the tool for at least 4 weeks or longer.
  • Be sure you enter the correct tax year, SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a summary screen.  
  • Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.

 

FAQ:  How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571