If your 2023 return was rejected when you tried to e-file it last year, then you should have fixed it and re-filed or you could have filed it by mail. It sounds like you did neither of those things. You can still file your 2023 return, but e-filing is closed for 2023, so the only way to file it now is by mail. You need to print it, sign it and date it in ink, and mail it to the IRS. If you did not pay your TurboTax fees, you will need to pay before you can print the returns.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.
Federal and state returns must be in separate envelopes and they are mailed to different addresses. Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.
Get your 2023 return "under control" and then make another attempt to sort out the issues with your 2024 return. If the IRS is requiring you to verify your identity to get your 2024 refund, then you will have to take the time and make the efforts needed to do that, or you will never receive that refund.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
