You might have skipped past an important screen in MY INFO---we have been seeing users who miss it. When you enter their information in MY INFO there is a screen titled "Less Common Situations" ---you have to click that they were full-time students on that screen. And when it asks if the kid paid for over half their own support say NO---it is not asking if you paid over half--it is a weird question that asks if the child paid over half.
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