@zzzz4 Don't know who you spoke with, but they are incorrect. Once the IRS has received a tax return with the same Social Security number and name as you are e-filing from your tax return, the IRS will reject your tax return.
Do you have the exact rejection code that was used by the IRS to reject your tax return? The message is kind of generic so having the actual rejection code would help to better identify the problem.
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
