@CatinaT1 wrote:
The TurboTax user license allows one user to install copies of TurboTax on up to five computers that the user owns. You can prepare multiple returns, including returns for other people. The license does not allow one copy to be shared among different people. You are required to log into your TurboTax online account when you install the program for the first time. This locks one particular copy of the program and one license code to one user account.
Quite aware of all this, thanks.
I'm logging into the same Intuit account, as mentioned earlier. The same computer with the same computer user (in my case) is randomly requiring re-activation on launch until the 5 computer activations are used up, as mentioned earlier. That's exactly what this thread is about.
The software is not working as you describe for everyone. There's a critical software activation bug that is affecting certain users, as it has for the last few versions of Turbotax.
I'd appreciate it if you read the contents of this thread before posting additional "helpful" suggestions. It's condescending to skip over 3 pages of detailed posts about a bug and just assume that users are at fault.
Better yet, if you can convince ANYONE from the Turbotax product team to read this thread, that would be the best solution.
