Desktop download software can only be used on a full PC or Mac. You cannot use the download on a phone or any sort of mobile device. If you do not have a computer that meets the download system requirements, seek a refund for the download and use the online mobile app instead. You cannot pay for the mobile app with the license code.
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
ONLINE 2024
https://turbotax.intuit.com/personal-taxes/online/
To request a refund for a TT product
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
