Just had the same experience. I had to pay for this service although I always DIY. Have never used the extra services. This year was extra dubious! Totally unaware that you are getting scammed until you have finished and ready to file! Been using Turbotax for many years. They have shamelessly devolved into opportunist preditors now, it appears! After happily using them for over a decade... I am now currently researching alternatives for future filings. Anyone know a more upfront, honest way to file online??
