See this help article for troubleshooting steps for Mac issues.
Mac users often report issues with the screen size in certain areas of the program in that the button needed is not showing on the screen. Sometimes scrolling around to the far edges, or dragging out the edges of the file screen, reveals what is missing. Or, you could try attaching another monitor to your Mac.
If you have all of the minimum system requirements, you might also try clearing your cache and cookies. If after trying all of the options mentioned you still have the same problem:
See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.
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