@larrydavis1133 If you mean that you were using the desktop download software on the laptop that crashed, the tax return was only stored on your own hard drive. It is not stored online anywhere. So if you are unable to get to the file that was on that laptop, you will need to start over on the tax return.
If you have a new laptop, you can download the desktop software again to your new computer; the desktop download can be put on up to five computers that you own. But....sorry....the return you were working on is gone.
HOW DO I GET STARTED WITH TT DESKTOP
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
