@nu-athena Before you bought the 2023 Home & Business program did you use the Online version to prepare your return? Do you need to move it from Online to your Desktop program? You need to download the .tax2023 file from Online to open it in your program. You may have to say you want to amend to get the .tax2023 file.
Then after you get the program installed or reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN
Or how to finish a return you started online
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...
