Hello CatinaT1
Thank you for the advice, but my problem has been solved, and for some reason, the "Best Answer" flag didn't stick.
Cleaning cache and cookies wasn't the problem. The problem was (is) TurboTax's website will not allow computers with Firewalls or VPNs to access their site for updates. To receive the update that TurboTax wanted before allowing me to complete my taxes, I had to disable everything that was protecting my computer: Firewalls, VPN, ad-blocker, Windows Defender, etc. Then it worked very slowly.
Thank you for the advise. It may help other users, but just not in my case.
