@Austin0618
I can't know why yours is happening.
IF you are on a Windows computer...a Windows update was issued this week. IF partially-installed, that has been known to block proper operation of TTX. Check for that Windows update...make sure it's fully installed and you re-boot the computer before trying again. Re-Boot even if you don't see an OS update and try again after that.
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I haven't experienced that problem since sometime mid-late February...so make sure your TTX software is fully updated too.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
