The messages from your Live Expert should be available in the upper right hand corner of your screen when you are signed into TurboTax Online. Click on Notifications, the bell symbol.
Please see this TurboTax Help Article:
To view a message from your tax expert, select the tab with your expert's name (next to Checklist). ...
If you have any trouble accessing your messages, please let your tax expert know during your next ap...
Also see How do I connect with a tax expert in TurboTax Live?
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