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Get your taxes done using TurboTax
@0k wrote:I did see the option to decline the 5 days early. However, when I declined it gave me an error so I had to agree to it, maybe that one was on me but in order to move forward I HAD to upgrade to Live Deluxe because of schedule B as it would not let me proceed with filing if I didn't pay for it and it was $198 which to me that's quite a bit of money.
The Live feature does add a considerable fee. A routine Schedule B does not require the LIVE feature. Many filers have Schedule B--it's a very common form. A Schedule B does require an upgrade from regular Free Edition to regular Deluxe. However, if you were already in LIVE before upgrading; i.e., if you were in Live Basic (the Live version of "Free Edition"), then an upgrade would take you to Live Deluxe instead of regular Deluxe. Maybe that's how you ended up in Live Deluxe instead of regular Deluxe--maybe you were already in Live. Many people end up with it without realizing it.
You can phone TurboTax Support and tell them your experience, and see if they will work with you on fees, especially the Live part.
Support hours are 5AM-9PM Pacific, every day this time of year.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632