Get your taxes done using TurboTax

See if you can find any other .tax2023 files on your computer or backups.  Do you use One Drive?  That can mess it up.  

Here's an idea.  Do you still have 2023 installed?  Try opening 2023 program and see if you can get your 2023 return to show up in it with the right info.  Go to FILE - OPEN.   Then save it again with a name and place you can find.  Go to File - Save As.  Then start a new 2024 return and transfer from the 2023 file.