Make sure you are logged in using the same credentials you used when preparing your 2023 tax return. Please see this link to verify any accounts you may have under your information.
Once you confirm that you are using the same account, follow these instructions to import your data from 2023 if it is not already carried forward.
If you are using TurboTax Desktop, please see this link for guidance to ensure you are transferring the information from 2023 into your 2024 program using the correct steps.
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