@ The14me wrote: I followed the directions to download Premier but it produced a file called "Unconfirmed 720297. CRdownload" When I double click on this file nothing happens. What now?
Last year I did a download to get updated software. Please give me the steps to fix this download issue or an alternative method to get the software. thanks greatly for helping!!
I'll tell you below what that type of file is and how you can resolve it. You can't actually launch the file. As I'll explain, it's likely an incomplete download. But first see this:
CAUTION: Be sure you are downloading from the correct download site as shown in this FAQ:
FAQ: How do I get started with TurboTax?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...
That being said, I just searched on the Web (as you can, too) and found that a .CRdownload file is a temporary partially-downloaded file that can occur when downloading a file in the Google (or other Chromium-based browsers.) It occurs when the file download is somehow interrupted/paused for some reason. You can find several articles on it, and how it can possibly be resumed or canceled and re-downloaded. I also found the following YouTube video on it and how to resolve it. There are other videos on it there, too, but this one I found rather quickly. Look at other ones there if you need to.
https://www.youtube.com/watch?v=upuV6zmjc14
Apparently you can resume the download of that file (as shown in that video), but if it was me, I'd probably cancel/delete it and re-download it. If it recurs, I would try a different browser.
