@ cbj152206
That image does show a return was started in that account. I don't see anything wrong on the image that you posted. However, on that image, the return is not open. You have to open the return to get a full left column menu. You open it by choosing one of the below:
What happens when you click on the "Continue" button to get back to the Investments & Savings interview? Or what happens if you click on the Income button, or the Deductions & Credits button? Either of those routes should open the return interview, and the left column menu should change.
As for the state return, you won't see much about it without opening the return back up first. When you open the return interview back up, you should see a State tab in the left menu column. Once you do that, click the State tab in the left menu column, and see if there is evidence of your state return.
You can speak to TurboTax Support, if you wish. Here's how to reach them. It will be easier for them to question you in a realtime conversation and, hopefully, figure out what you are experiencing.
Support hours are 5AM-9PM Pacific, every day this time of year.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
