@Bfriley77 wrote:
When purchasing Kansas State tax it stated my payment didn’t go through so purchase twice. Please credit my account as I see my credit card reflects two payments to you.
You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
