Don't enter zeros for your 1095-A entries. If you have a zero leave that space blank. You may have to delete your Form 1095-A and reenter it. I have provided the instructions below.
You can also try clearing your cache and cookies, going out of the program and coming back in, or deleting the form and reentering it, to see if that helps.
When there is no amount (zero) in columns B and C of the Form 1095-A, this means that you did not receive any advance payments of the premium tax credit (APTC). This generally occurs when the Marketplace determines you are ineligible for the premium tax credit at enrollment because your income was outside of the eligibility range or if you declined to receive APTC instead preferring to claim the credit on your return.
If you are entering Column B, and have a zero, you may have an error on your Form 1095-A.
Column B contains information about your "second lowest cost silver plan" (SLCSP) premium.
If column B. in Part III "Coverage Information" has a $0 or is blank for any month someone in your household had coverage from the marketplace, this is likely an error.
If you think this is the case you can use the tax tool from Healthcare.gov to determine the premium for your SLCSP. If the number is not correct, it will provide a wrong calculation of your premium tax credit.
The amount in column C can be zero if you didn't take a monthly subsidy to help pay for your health insurance premiums. If you did get a monthly subsidy to help pay for your health insurance premiums, enter the monthly amount in column C.
If you have questions about your Premium Tax Credit (PTC) or Form 1095-A, you should contact your Marketplace directly.
You can also call the IRS Healthcare Hotline for ACA questions at 800-919-0452.
You may need to delete and re-enter your Form 1095-A.
To delete Form 1095-A, you can do the following if you are using TurboTax Desktop:
- Click on "Forms" at the top right of your TurboTax screen to switch to "Forms Mode"
- In your left panel search for "Form 1095-A"
- Click on "Form 1095-A" and it will appear in your right panel
- At the bottom left of your "Form 1095-A" click on Delete Form
- A box will appear to confirm the deletion, Select "Yes"
If you are using TurboTax Online you can:
- Continue your return
- Choose "Tax Tools" option on the left menu bar in the federal section of TurboTax
- Choose "Tools"
- Under "Other Helpful Links" choose "Delete a form"
- Find the Form 1095-A and click on the option to delete it
Click here for additional information on SLCSP.
Click here for additional information on the Premium Tax Credit.
Click here for more information on entering your Form 1095-A into TurboTax.
Please feel free to come back to TurboTax Community with additional information or questions or click here for help in contacting Turbo Tax Support
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