Get your taxes done using TurboTax

You can try deleting that Worksheet from TurboTax to see if you can e-file using the instructions below. Was it the W2 & W2G Summary? I will refer to it as your W-2 Worksheet. It will work this way for all worksheets that are in your tax return.

To delete a Worksheet, you can do the following if you are using TurboTax Desktop:

1. Click on "Forms" at the top right of your TurboTax screen to switch to "Forms Mode"
2. In your left panel search for "Form W-2 Worksheet"
3. Click on "Form W-2 Worksheet" and it will appear in your right panel
4. At the bottom left of your "Form W-2 Worksheet" click on Delete Form
5. A box will appear to confirm the deletion, Select "Yes"

If you are using TurboTax Online you can:

1. Continue your return
2. Choose "Tax Tools" option on the left menu bar in the federal section of TurboTax
3. Choose "Tools"
4. Under "Other Helpful Links" choose "Delete a form"
5. Find the Form W-2 Worksheet and click on the option to delete it

Also try logging out of the program, and clearing your cache and cookies.  Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.

You may also try using another browser. Also, make sure that all updates have been run for your TurboTax program. Click here for information on manually updating TurboTax.

Click here for How Do I View and Delete Forms in TurboTax Online

Click here for "How to Delete Forms in TurboTax Desktop.

Please come back to TurboTax Community with any additional information or questions you may have and we will be glad to help you.