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  • Re: cannot activate software with license code that I purchased at Costco. premier package purchased..feel like its tryimg to sell me new online package help?
DoninGA
Level 15 DoninGA
Level 15
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Get your taxes done using TurboTax

You are using the TurboTax online editions, not the software you purchased.

 

See this TurboTax support FAQ for installing the desktop software with a license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...

‎March 23, 2025 11:25 AM
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