I don't believe anyone from TurboTax will phone an overseas number. On your end, can you phone 800 numbers in the USA (some countries don't allow it.) If so, you could phone TurboTax Support for assistance in finding out how to handle your situation. Be aware there may be phone charges from overseas, and you could be on hold at times quite a while. I'll also tell you below how you can use messaging at Twitter (X) or Facebook to message a TurboTax Support agent.
Support hours are 5AM-9PM Pacific, every day this time of year.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Direct message a Support agent:
https://x.com/TeamTurboTax
or
https://www.facebook.com/turbotax
