If your computer does not meet the system requirements to use the desktop download software, you need to seek a refund for the download software. You cannot pay for online TurboTax with the license key. You will need to pay the current online fees in order to use online TurboTax.
To request a refund for a TT product
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-p...
ONLINE 2024
https://turbotax.intuit.com/personal-taxes/online/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
