Here's how to cancel your TurboTax subscription and refund requests based on your situation:
If You Have Not Purchased and Are Only Using TurboTax Online:
- There's no need to cancel if you haven't paid for TurboTax Online. You can simply stop using the service.
If You Have Purchased TurboTax Desktop:
- You can request a refund by filling out the TurboTax Refund Request Form here
If You Have a Subscription to TurboTax Advantage:
- To cancel your TurboTax Advantage subscription:
- Sign in to your Intuit Account.
- Select Cancel Membership.
- If you missed the cancelation deadline for this year's TurboTax product:
- Wait until you receive your download.
- Submit an online refund request within 60 days of receiving your product.
If you meant something else reach back out.
If you had questions about the TurboTax product or service, reach back out.
