Tech support at TT was USELESS. Each one did the same crap as the one before them. Download a patch. Uninstall. Reinstall. Like it will magically work the next time.
ON MY OWN - I was able to submit my Federal by deselecting the States. Then I got one state to submit. But the 2nd state - NO WAY. Same old failure - TT wanted to be updated. Tech support supposedly sent me to 2nd level tech. She was no better than any of the others. While she was FA and FO, I happened to have another i7 Dell Latitude laying around. I loaded the software there, moved the data over and learned that it's a royal pain in the arse to get one copy of the software to automatically recognize the current year file from another PC. Ultimately, I got the 2nd PC to submit the 2nd state before the TT tech support even got back on the phone.
So..... EFF IT and EFF TT.
The only thing sloppier than their CODERS is the TECH SUPPORT.
YES - I FEEL BETTER.....
